Administration Officer
Core
Part-time administration and customer service support for a community-focused organization delivering essential services.
Role type
Part-time Administration Officer
Builds
Customer service responses, service request coordination, and operational support for internal and external stakeholders.
Domain
Local government / Community services
Deliverable
dashboards & analysis
Required skills
Customer service, coordination, written and verbal communication, documentation preparation, purchase order processing, information management, Microsoft Office, multi-priority management
Responsibilities
Managing and coordinating customer requests and service enquiries; Liaising with internal stakeholders to ensure timely responses; Communicating with residents and customers, including handling sensitive and complex enquiries; Preparing correspondence, letters, and other documentation; Processing purchase orders and maintaining accurate records; Assisting with website content updates and information management