Junior VIP Host - English Speaking
Hybrid
Core
Build meaningful relationships and deliver personalized service to Stake's most valued players as a trusted point of contact.
Role type
Junior VIP Host (Customer Service)
Builds
A dedicated portfolio of approximately 350 VIP players
Domain
Online entertainment and live-streaming platforms (iGaming)
Deliverable
client delivery
Required skills
Customer service experience, relationship building, proactive communication, problem-solving, time management, digital communication proficiency
Preferred skills
iGaming experience, cryptocurrency knowledge, portfolio management experience
Responsibilities
Manage player enquiries from start to finish, deliver tailored rewards and bonuses, monitor player activity and trends, collaborate with internal teams to resolve complex enquiries, work closely with VIP Managers to achieve team KPIs
Seniority
Junior