Customer Service Representative - Cootamundra
Core
Provide support, guidance, and great service to customers from across the local community in a blended frontline environment.
Role type
Customer Service Representative (Clerk)
Builds
Customer interactions and support for government services
Domain
Public Sector / Government Services
Deliverable
client delivery
Required skills
Customer service, face-to-face interaction, inbound call handling, complex enquiry resolution, computer skills, confidentiality management, adaptability
Responsibilities
Manage face-to-face customer interactions, handle inbound calls, resolve complex enquiries, navigate multiple systems, handle confidential information
Seniority
Entry-level / Part-time