Customer Service Consultant
Hybrid
Core
Assist customers over the phone and by email, answering questions, following up on requests, and maintaining accurate records.
Role type
Customer Service Consultant
Builds
Customer support interactions and administrative records
Domain
Professional services
Deliverable
client delivery
Required skills
phone communication, email communication, request processing, record keeping, collaboration
Responsibilities
Handling customer enquiries, following up with customers, processing requests, maintaining accurate customer records, working with colleagues to resolve enquiries