Business Operations Associate
Core
Support strategic planning, operational excellence, and business growth within a fast-growing SaaS technology environment by collaborating with cross-functional teams and executive leadership.
Role type
Business Operations Associate (Strategic & Operational)
Builds
Scalable operating practices, strategic content, performance updates, and efficient knowledge management systems for a distributed workforce.
Domain
SaaS / Technology / Business Operations
Deliverable
dashboards & analysis
Required skills
Strategic planning and OKR management, Data analysis and business research, Financial metrics interpretation (revenue, margins, cash burn), Process improvement and workflow optimization, Stakeholder management and cross-functional collaboration, AI tools adoption and experimentation, Remote collaboration tool proficiency (Slack, Google Workspace, Zoom), English language proficiency
Preferred skills
Experience in management consulting, technology investment banking, venture capital, or startup operations, Familiarity with Notion as a knowledge management platform, Adaptability in fast-paced startup environments
Technologies
Notion, Slack, Google Workspace, Zoom, macOS
Responsibilities
Coordinate and manage company goal-setting processes and monitor progress against key objectives, Support leadership in defining and tracking Objectives and Key Results (OKRs), Conduct market and operational research to develop actionable insights for strategic decision-making, Analyze organizational performance to identify opportunities for improvement, Prepare strategic content and performance updates for leadership meetings, Collaborate with department leaders to implement and improve company-wide operating processes, Develop systems for knowledge sharing across a distributed workforce, Identify operational inefficiencies and recommend practical solutions, Explore and promote the use of AI tools to improve internal processes
Seniority
Mid-level (3–6 years experience), hands-on IC