IT Manager
Core
On-the-ground technical backbone for operations, managing day-to-day IT support, tooling administration, and workflow building for a fast-scaling team.
Role type
IT Manager (Systems Admin & Workflow Automation)
Builds
Microsoft 365 environment, Jira/Monday.com dashboards, scalable workflows, and distributed team support systems.
Domain
IT Operations / SaaS Administration / Workflow Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft 365 administration, Jira/Monday.com dashboard building, workflow design, distributed team support, SaaS subscription management, technical documentation, issue triage
Preferred skills
API integrations, e-commerce platforms (Shopify, Amazon), marketing tech stacks, basic scripting/automation (Zapier, Make, Power Automate), IT security basics
Technologies
Microsoft 365, Jira, Monday.com, Zapier, Make, Power Automate, Shopify, Amazon Seller Central
Responsibilities
Own the Microsoft 365 environment including user setup and permissions; build and maintain dashboards in Jira or Monday.com; triage and resolve IT issues for distributed teams; design scalable workflows and board structures; manage SaaS subscriptions and access; maintain technical documentation.
Seniority
Mid-level, hands-on IC with growth path to full-time