Binance Accelerator Programme - Campaigns Operations, Binance Square
Core
Manage the full lifecycle of social media campaigns and user support for Binance Square, a Web3 content platform.
Role type
Campaign Operations Intern
Builds
User growth initiatives, campaign content, and support documentation for Binance Square
Domain
Cryptocurrency / Web3 / Social Media
Deliverable
product features
Required skills
Campaign lifecycle management, User inquiry analysis, Ticket escalation handling, Data monitoring and reporting, Cross-functional coordination, Bilingual communication (English/Mandarin)
Preferred skills
Web3 experience, Creator economy background
Technologies
None stated
Responsibilities
Draft campaign documentation and manage backend configurations; Coordinate on-site promotions and oversee campaign launches; Collect user inquiry cases and debug issues with Product/Tech teams; Handle escalated user tickets and maintain FAQs; Monitor real-time campaign data and deliver post-campaign reports; Plan and launch integrated growth initiatives.
Seniority
Intern