Senior Functional Analyst - CRM, Program Delivery
Core
Define business problems, identify efficiency opportunities, and translate them into actionable system designs for the Communities and Families Portfolio.
Role type
Senior Functional Analyst (CRM, Program Delivery)
Builds
Functional specifications and system solutions for health and wellbeing initiatives
Domain
Public sector / Health / CRM
Required skills
Business requirements analysis, Functional specification design, User story documentation, System solution design, Agile project experience, Large software application implementation
Preferred skills
PRINCE 2 certification, IT related degree, Agile methodology expertise
Responsibilities
Gather and analyze business requirements, Assess alignment with existing products, Document functional and non-functional requirements, Design system solutions leveraging technology
Seniority
Senior, hands-on IC