Engagement Operations Specialist
Core
Own operational execution of tutor-facing programs, events, and community initiatives to drive tutor engagement and success.
Role type
Senior Engagement Operations Specialist
Builds
Tutor engagement programs, community events, and operational workflows for the Supply Engagement team.
Domain
EdTech / Tutor Marketplace
Deliverable
product features
Required skills
End-to-end project management, complex event planning, stakeholder management, cross-functional collaboration, data analysis, written and spoken communication, AI workflow design
Preferred skills
LMS familiarity (Docebo, 360Learning, Thinkific), professional development experience, marketplace environment experience, content creation
Technologies
LMS platforms, AI workflow tools
Responsibilities
Execute operational plans for webinars, contests, and community activities; drive new engagement projects from ideation to delivery; coordinate LMS migration content shifts; run focus groups and light research; establish reporting cadences for program performance
Seniority
Senior, hands-on IC