Service Intergration and Management Bundle Lead and SME
Core
Leading the Department of Health and Aged Care's future Service Integration and Management (SIAM) approach and market strategies for enterprise computing services.
Role type
Senior IC Service Integration and Management Bundle Lead and SME
Builds
Enterprise computing services and solutions for application owners, developers, and end users
Domain
Government ICT / Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Large-scale Government ICT outsourcing implementation, SIAM services implementation, service management frameworks (ITIL, DevSecOps, SAFe), enterprise operations toolsets, contract negotiation, tender evaluation, stakeholder engagement, change management, requirements development
Preferred skills
Public cloud toolsets, application performance monitoring, leading workshops, consensus building
Technologies
ITIL, DevSecOps, SAFe, public cloud toolsets, application performance monitoring
Responsibilities
Define and scope delivery of SIAM outcomes, evaluate supplier responses and agree on solutions, develop approach to market documentation, identify future people/process/technology requirements, conduct research on modern ICT delivery models
Seniority
Senior, hands-on IC
