Manager Service Delivery – Perth
Core
Lead operational performance and strategic workforce planning for a bus transport organization, ensuring safe, compliant, and efficient service delivery.
Role type
Manager, Service Delivery
Builds
Bus transport services and depot/fleet operations
Domain
Public transport / Bus operations
Required skills
Strategic workforce planning, operational leadership, change management, commercial judgement, compliance management, depot standards management, performance tracking, budget planning
Preferred skills
Tertiary qualifications in business or management, Power BI, Automate
Technologies
MS Office, Power BI, Automate
Responsibilities
Guide and inspire operations teams to deliver safe services, manage the full employee journey from recruitment to retention, partner with senior leadership to keep services efficient and on budget, ensure compliance with safety and audit requirements, build capability through coaching and training, maintain depot standards and emergency readiness, track service performance and shape annual budgets
Seniority
Manager, strategic leadership