Customer Service Coordinator
Core
Coordinate residential construction projects and manage post-construction customer support for completed homes.
Role type
Customer Service Coordinator (Construction/Real Estate)
Builds
Completed homes ready for market
Domain
Residential construction and real estate
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
project coordination, compliance documentation management, stakeholder liaison, warranty claim management, defect rectification oversight, administrative support
Preferred skills
attention to detail, customer-first mindset, strong administrative skills
Responsibilities
Coordinate residential construction projects and maintain accurate project records; Manage compliance and handover documentation including Occupation Certificates and settlement packs; Act as liaison between Site Supervisors, service providers, and internal teams; Respond to homeowner enquiries and provide post-construction support; Coordinate warranty inspections and oversee defect rectification works; Provide general administrative support to the Construction team
