Travel Experience Specialist (Luxury & Leisure)
Core
Luxury Travel Consultant providing end-to-end client support for luxury and leisure travel bookings, ensuring a seamless and personalized experience from inquiry to post-trip follow-up.
Role type
Luxury Travel Consultant (Customer Experience)
Builds
Luxury and leisure travel itineraries and bookings for individual clients
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
client communication, travel booking management, itinerary coordination, customer service, problem resolution, documentation
Responsibilities
Respond to client inquiries via phone, email, and messaging; assist with bookings, changes, and cancellations; provide destination and policy information; coordinate and confirm itineraries; follow up with clients before and after travel; address client concerns; maintain booking system documentation
