Facilities Helpdesk
Core
Coordinate maintenance requests, manage work orders, and support property and facilities teams for a housing provider.
Role type
Facilities Helpdesk/Maintenance Coordinator
Builds
Efficient maintenance processes and contractor works for residential housing properties
Domain
Social housing and residential property management
Required skills
maintenance coordination, work order management, contractor engagement, invoice processing, stakeholder communication, systems proficiency
Preferred skills
property management experience, facilities management systems knowledge
Responsibilities
Manage incoming maintenance requests and enquiries, raise and coordinate urgent and reactive maintenance work orders, assist with planned maintenance programs, liaise with contractors and service providers, process invoices and maintain accurate records, follow up outstanding works and contractor attendance, communicate with stakeholders across metro and regional locations, provide general administrative support to the property team
Seniority
Contract, operational support