Senior Product Manager (Remote from EU)
Core
Shape the future of AI + Human communication for the core Sales & Support segment and expand qualification & deflection-like cases in other industries.
Role type
Senior Product Manager (AI Voice Agents & Business Phone Systems)
Builds
AI-powered business phone system and AI Voice Agent platform
Domain
B2B SaaS, AI, Voice Technology, Sales & Support
Deliverable
product features
Required skills
B2B product management, user research (qualitative & quantitative), strategy & roadmap creation, data-driven decision making, AI fluency, stakeholder management across R&D and GTM
Preferred skills
Experience in audio/visual/omnichannel communication, experience with manager/operational user personas, ability to articulate complex problems, stress resilience
Technologies
AI Voice Agents, Business Phone Systems, AI tools
Responsibilities
Build deep understanding of core users through research, craft vision and strategy contributing to product strategy, translate knowledge into strategy and roadmap, co-lead customer discovery and facilitate journey mapping, collaborate with R&D and GTM to define solutions, drive product-led decision-making
