Broker Partnering Manager
Core
Lead and manage an internal service team supporting a network of 350+ brokerages and 1,000+ professionals in the general insurance sector.
Role type
Senior IC Broker Partnering Manager
Builds
Internal service delivery and operational support for the broker network
Domain
General Insurance / Brokerage Network
Required skills
Team leadership, operational planning, process improvement, KPI analysis, stakeholder management, general insurance broking knowledge
Preferred skills
Diploma of Broking, familiarity with INSIGHT platform
Technologies
INSIGHT
Responsibilities
Oversee daily operations of the broker partnering team, lead and coach team members, manage workflow and resource allocation, generate and analyse reports on KPIs and service levels, act as key point of contact for internal stakeholders, identify and implement process improvements
Seniority
Senior, hands-on IC