Implementation Analyst - Bilingual (Engish & Spanish)
Core
Lead mid-market customer implementations for an AI-powered maintenance and asset management platform, managing data migration, configuration, and training to drive platform adoption.
Role type
Mid-market implementation analyst (customer-facing)
Builds
Production software platform for maintenance, repair & operations teams
Domain
Industrial maintenance / Asset management / Manufacturing
Deliverable
Production ML models | product features
Required skills
Data structuring, data migration, product training, stakeholder management, formal training delivery, issue tracking, troubleshooting, Microsoft Excel (XLOOKUP, PivotTables, data validation), manufacturing domain knowledge
Preferred skills
Ability to learn new software quickly, fast-paced environment adaptability
Technologies
MaintainX platform, Microsoft Excel
Responsibilities
Lead mid-market customers through successful implementations, own implementation tasks such as data structuring and migration, assist customers in identifying product value, lead meetings with client stakeholders, deliver formal training to end-users, track and resolve client issues, participate in multiple accounts with varying deadlines
Seniority
Junior to Mid-level, hands-on IC