L2 Support Engineer

New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-27

Core

Provide technical support for 3M HIS products focusing on Revenue Cycle Management and Clinical Productivity Solutions, collaborating with customers and third-party vendors to ensure successful integration and usage.

Role type

L2 Support Engineer (Health Information Systems)

Builds

Revenue Cycle Management and Clinical Productivity Solutions for healthcare organizations

Domain

Healthcare / Health Information Systems

Deliverable

client delivery

Required skills

System operations (monitoring, reporting, troubleshooting), technical support, customer communication, problem solving, conflict resolution, functional and user acceptance testing, data interpretation for reporting

Preferred skills

Master's degree in IT, 5+ years technical support experience, healthcare/HIS/HIM industry knowledge

Technologies

3M HIS products, Revenue Cycle Management systems, Clinical Productivity Solutions

Responsibilities

Provide technical support for HIS products, collaborate with customers to understand needs, support product integration with third-party systems, participate in UAT, create procedures to prevent future problems, attend project kick-off meetings

Seniority

Mid-level, hands-on IC

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About Solventum

Solventum enables clinicians to not just treat wounds, but to advance healing. To support that, you’ll serve as a consultative wound care expert and primary contact for post acute and transition of care decision makers. You’ll educate clinicians, drive adoption of Solventum solutions, expand therapy utilization, and ensure proper documentation for therapy authorization. As an Account Manager Post-Acute Wound Healing Specialist (Chattanooga TN) you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you