Key Account Manager
Core
Strategic management, retention, and profitable growth of assigned customer accounts in Freight Forwarding and Contract Logistics.
Role type
Key Account Manager
Builds
Freight Forwarding and Contract Logistics services, including warehousing, distribution, and renewable-energy logistics.
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
strategic account management, contract negotiation, commercial performance analysis, stakeholder relationship building, cross-selling, financial forecasting, service-level agreement management
Preferred skills
experience in automotive, electric vehicle, or renewable-energy sectors
Technologies
CRM systems
Responsibilities
Develop and maintain documented account plans; establish customer governance through quarterly business reviews; identify profitable organic growth and cross-selling opportunities; monitor account revenue, gross profit, and margin against budget; prepare and present accurate performance reports; coordinate pricing reviews and contract renewals.
Seniority
Individual Contributor