Senior Product Consultant (Telco)
Core
Senior Product Consultant driving agentic customer experience solutions for consumer and entertainment brands, specifically within the telecommunications sector.
Role type
Senior Product Consultant (Telco)
Builds
Agentic CX solutions, self-service channels, sales products, and internal tools for telecom operators.
Domain
Telecommunications / Digital Customer Experience
Deliverable
product features
Required skills
Product strategy, PRD creation, roadmap ownership, stakeholder management, backlog management, sprint planning, workshop facilitation, analytics, requirements translation, ambiguity resolution
Preferred skills
Enterprise environment experience, high complexity product management
Technologies
IVR, WhatsApp, conversational assistants, mobile apps, authenticated web, public websites, device sales platforms, back-office tools
Responsibilities
Build and champion product strategies and vision; retrieve and analyze feedback to shape requirements; create product plans and roadmaps; prepare and review PRDs; organize product releases; define measurement plans for product impact; ensure delivery to specifications and assess launch readiness; recommend product expansion based on data.
Seniority
Senior, hands-on IC