Agent Strategy Manager
Core
Partner with enterprise customers to guide AI agent deployments, drive adoption, and act as a strategic advisor to ensure meaningful outcomes.
Role type
Senior Account/Strategy Manager (B2B SaaS)
Builds
Customer deployment journeys and value realization for conversational AI agents
Domain
B2B SaaS / Conversational AI / Enterprise Customer Success
Deliverable
client delivery
Required skills
B2B SaaS customer management, stakeholder management (IC to C-level), project scoping, cross-functional collaboration, technical acumen, GTM process understanding
Preferred skills
Agentic AI tool deployment experience, Customer Support process knowledge, high-growth startup experience
Responsibilities
Shape the Agent Strategy function, build long-lasting customer partnerships, co-pilot customers through deployment from scoping to adoption, communicate with stakeholders from ICs to C-level, identify new projects, collaborate with Product & Engineering to influence roadmap
Seniority
Senior, hands-on IC
