Senior Business Systems Analyst – Billing & Quote to Cash
Core
Senior Business Systems Analyst supporting enterprise billing applications and end-to-end Quote-to-Cash (Q2C) processes within a global technology environment.
Role type
Senior Business Systems Analyst
Builds
Scalable system solutions for quoting, ordering, product configuration, billing, and invoicing
Domain
Technology / Enterprise Billing / Quote-to-Cash
Required skills
Requirements gathering, Functional specification, Process flow design, System integration analysis, UAT coordination, Salesforce expertise, Expedite Commerce knowledge, Data mapping, Stakeholder management, Agile/Waterfall methodologies
Preferred skills
MuleSoft, Process modeling tools (Visio), Telecommunications/Payments industry experience, New product introduction support
Technologies
Salesforce, Expedite Commerce, MuleSoft, Visio
Responsibilities
Partner with stakeholders to translate business needs into system solutions, Serve as SME for billing and Q2C lifecycle, Develop functional knowledge of Salesforce and Expedite Commerce, Analyze complex business processes and data flows, Facilitate requirements workshops, Create business requirements and documentation, Collaborate with dev/architecture teams, Coordinate system testing and UAT, Evaluate impact of product/pricing changes, Support application integrations, Investigate application issues, Identify workflow simplification opportunities, Act as liaison between business and tech teams, Support application changes from design to post-launch, Apply project delivery methodologies, Manage complex assignments independently
