Director, Care Delivery Learning & Development
Core
Own learning strategy and programs for hundreds of clinical and non-clinical patient-facing team members to ensure high-quality care delivery at scale.
Role type
Director of Learning & Development (Care Delivery)
Builds
Scalable learning systems, processes, infrastructure, and technology stack for adult learning.
Domain
Healthcare / Learning & Development
Deliverable
dashboards & analysis
Required skills
Learning strategy design, program development, cross-functional partnership, data-driven performance improvement, team leadership, content simplification, technology evaluation, process establishment, execution management.
Preferred skills
Adult learning practices expertise, emerging technologies knowledge, innovative learning approaches.
Technologies
Learning technologies and tools.
Responsibilities
Identify and prioritize learning needs, develop and maintain learning content, scale learning across teams, measure learning impact on behaviors and performance, evaluate and adopt learning technologies, partner with Clinical, Operations, Quality & Safety, Product, and other leaders.
Seniority
Director, strategic and operational leadership