Sales & Service Lead - The Galeries
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Senior retail sales and service lead
Builds
Retail store operations and guest service environment
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
Sales leadership, guest relationship management, data analysis, budget management, inventory control, team recruitment and development, cross-functional collaboration
Preferred skills
Client-centric mindset, feedback receptivity, self-motivation, physical stamina for retail environment
Technologies
Company performance tools
Responsibilities
Lead exceptional guest experience through product education and coaching; build daily client relationships; analyze reports to strategize and implement action plans; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee and develop Sales & Service Associates and Cashiers; collaborate with Community, Operations, and Visual Leads on cross-functional initiatives.
Seniority
Senior, hands-on IC with team leadership