Senior Business Analyst (Dynamics 365)
Core
Lead end-to-end business analysis for complex Dynamics 365 and Power Platform initiatives, translating business needs into functional, data, and integration requirements to improve client and employee experiences.
Role type
Senior Business Analyst / Functional Consultant (Dynamics 365)
Builds
Secure, scalable Dynamics 365 and Power Platform solutions for clients and employees
Domain
Financial Services / Enterprise CRM
Deliverable
production ML models | product features
Required skills
Dynamics 365 configuration and customization, Power Platform (Power Apps, Power Automate, Power BI), process modeling, requirements elicitation, data migration, API integration, security role design, Agile/Waterfall delivery
Preferred skills
Azure integration services, complex technology change management
Responsibilities
Lead end-to-end business analysis across discovery, design, build, testing, implementation, and support phases; Partner with stakeholders to define business problems and solution requirements; Elicit and validate functional, data, integration, and non-functional requirements; Model current and future-state processes and data flows; Translate business needs into detailed requirements for data structures, forms, workflows, and reporting; Facilitate workshops to balance value, UX, risk, and feasibility; Support data migration, integration, and testing activities including data mapping and defect triage
