RCM Implementation Account Manager
Core
Lead the end-to-end onboarding and implementation of new healthcare clients, translating workflows into billing configurations and operational processes.
Role type
Implementation Account Manager (Healthcare RCM)
Builds
Production RCM implementations for physician clients
Domain
Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | client delivery
Required skills
Physician revenue cycle management, RCM implementation project management, payer enrollment, EDI configuration, system configuration validation, KPI monitoring, NextGen Enterprise, healthcare compliance (HIPAA/CMS)
Preferred skills
Clearinghouse and payer portal familiarity
Technologies
NextGen Enterprise, Excel
Responsibilities
Lead new RCM client implementations from kickoff through go-live and stabilization; Gather and validate client workflows, payer info, and billing configurations; Coordinate payer enrollment, ERA/EFT setup, and provider/NPI/TIN setup; Identify implementation risks and develop mitigation plans; Validate system configurations and conduct pre-go-live testing; Monitor post-go-live performance metrics (claim acceptance, denials, A/R trends); Create and maintain implementation documentation and SOPs.
Seniority
Mid-level, hands-on IC