Team Manager, AR
Core
Managing AR performance metrics and driving continuous improvement for a US Healthcare RCM team.
Role type
Team Manager, Accounts Receivable
Builds
Maintains SLAs for backlog and past-due percentages in medical billing operations
Domain
US Healthcare Revenue Cycle Management (RCM)
Deliverable
dashboards & analysis
Required skills
US Healthcare RCM expertise, AR calling, Federal and Commercial insurance knowledge, billing scrubbers, clearinghouse (CH), payer rejections, end-to-end RCM processes, root cause analysis, team mentorship
Preferred skills
Experience with multiple payers, strong analytical skills, multitasking ability
Responsibilities
Review KPIs daily, weekly, and monthly; Drive continuous performance and grade improvement; Ensure backlog and past-due percentages are maintained within defined SLAs; Ensure the team consistently meets productivity and quality goals; Perform root cause analysis (RCA) and identify improvement opportunities; Mentor and coach team members; Coordinate with the Quality team to identify gaps and mitigate issues