Customer Experience Associate
Core
Front-of-house concierge and workplace support delivering seamless experiences for visitors and employees.
Role type
Customer Experience Associate (Concierge & Workplace Support)
Builds
Reception services, meeting/event support, and workplace operations
Domain
Real Estate / Workplace Services
Deliverable
product features
Required skills
Customer service, communication, reception management, event coordination, mail/delivery handling, Microsoft Office Suite
Preferred skills
Hospitality experience, community engagement, facilities qualifications
Responsibilities
Welcome and assist visitors, manage calls and inboxes, issue access passes, maintain reception and common areas, coordinate meetings and events, handle mail and deliveries, resolve workplace queries
Seniority
Entry level
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