Guest Service Agent
Core
Front desk agent responsible for guest check-in/check-out, reservations, and account management to deliver exceptional hospitality.
Role type
Guest Service Agent
Builds
Guest experiences and hotel operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, reservation management, account handling, product knowledge, local area knowledge, multitasking, time management, verbal communication, written communication
Preferred skills
Hotel front desk operations experience
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