IT Graduate/Support Specialist
Core
Provide full onsite and remote IT support to end users, manage IT assets, and support server/network infrastructure for a global industrial group.
Role type
IT Support Specialist (Graduate)
Builds
IT service delivery and user support for compressors, vacuum solutions, generators, pumps, and power tools
Domain
Industrial manufacturing / IT Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 10 administration, Microsoft Office 2013/2016, Outlook 2013/Office 365, basic troubleshooting, ITIL methodology, asset management, procurement coordination
Preferred skills
Smartphone support (Android & Apple), SharePoint maintenance, vendor liaison
Technologies
Windows 10, Microsoft Office 2013/2016, Outlook 2013, Office 365, SharePoint, Android, Apple
Responsibilities
Deploy, upgrade, and refresh PCs; administer and solve incidents; provide hands-on support for server, network, and telephony infrastructure; procure IT hardware and mobile handsets; maintain asset registers; conduct IT inductions for new users
Seniority
Junior, recent graduate
