Salesforce Project Manager
Core
Lead end-to-end delivery of Salesforce Service Cloud implementations, acting as the bridge between business stakeholders and technical teams.
Role type
Senior IC Salesforce Project Manager (Service Cloud)
Builds
Salesforce Service Cloud implementations
Domain
Enterprise Software / CRM
Required skills
Salesforce Service Cloud implementation, stakeholder management, Agile delivery, roadmap planning, risk management, Business Analyst leadership, release management
Preferred skills
Salesforce certifications (Admin, Platform), Scrum/Agile certifications (CSM, PSM, SAFe), consulting experience
Technologies
Salesforce, Service Cloud
Responsibilities
Lead end-to-end delivery of Salesforce Service Cloud implementations, Manage and guide Business Analysts, Facilitate Agile ceremonies, Own delivery planning including roadmap and risks, Provide structured updates to senior stakeholders, Ensure best practice across Salesforce delivery and governance
Seniority
Senior, hands-on IC