Senior Order to Cash Operations Manager
Core
Own and scale the end-to-end Order to Cash (OTC) function for recurring subscriptions and consumption revenue models, driving operational transformation and cash flow optimization.
Role type
Senior individual contributor Operations Manager (Finance/Revenue Operations)
Builds
OTC system architecture, automation and AI-based workflows for invoicing and collections
Domain
Enterprise SaaS procurement and AI platform
Required skills
Order-to-cash lifecycle management, customer collections and dunning, revenue system implementation, ASC 606 revenue recognition, AI-driven workflow design, process overhauling, NetSuite, Salesforce, SQL
Preferred skills
CPA certification, Snowflake queries, hybrid revenue model experience
Technologies
NetSuite, Salesforce, Snowflake, Excel/Google Sheets
Responsibilities
Own the OTC lifecycle from order creation to cash application; drive customer collections and resolve disputes; lead new billing system implementations; deploy automation and AI workflows; manage month-end close for bookings and billings; partner with Engineering on usage data capture; serve as primary contact for AR audits; develop SOPs for the OTC function.
Seniority
Senior, hands-on IC
