Claims Executive
Core
Proactively manage a varied portfolio of strata and homeowner claims, overseeing the entire claims process and negotiating outcomes for insurer clients.
Role type
Claims Executive (Strata & Homeowner)
Builds
Insurance claims resolutions for insurer clients
Domain
Insurance (Strata, Homeowner, Healthcare, Liability)
Deliverable
client delivery
Required skills
Claims process management, policy interpretation, stakeholder relationship management, fraud identification, regulatory compliance (GICOP), deadline management
Preferred skills
Advanced attention to detail, multi-tasking, strong customer focus
Technologies
GICOP guidelines, internal SLA systems
Responsibilities
Evaluate claims to determine policy coverage, negotiate favourable outcomes, identify and escalate suspicious claims, maintain knowledge of insurance guidelines and court decisions, contribute to process improvements
Seniority
Entry to Mid-level, hands-on IC