Claims Handler-General
Core
End-to-end claims handling for policyholders, including investigation, fraud detection, and resolution within authority limits.
Role type
Claims Handler (Adjuster)
Builds
Resolved claims and positive customer experiences
Domain
Insurance / InsurTech
Deliverable
client delivery
Required skills
Claims adjustment, fraud detection, policyholder communication, data-driven decision making, regulatory compliance
Preferred skills
Startup experience, high-growth environment experience
Technologies
Proprietary claims platform
Responsibilities
Own claims end-to-end from notification to resolution, communicate with policyholders, make documented decisions within authority, identify and escalate fraud indicators, maintain accurate claims records, contribute to process improvement
Seniority
Early career, 1–2 years experience
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