Receptionist – Psychology Practice
Core
Front desk receptionist managing client intake, scheduling, and administrative operations for a psychology practice.
Role type
Receptionist (Allied Health/Mental Health)
Builds
Client appointment schedules and practice administrative workflows
Domain
Mental Health / Psychology
Deliverable
client delivery
Required skills
Client greeting and communication, Appointment scheduling, Practice management software, Payment processing, Record keeping, Stakeholder liaison
Preferred skills
Experience in allied health or medical clinic, Microsoft Office proficiency
Technologies
Zanda (Powerdiary), Microsoft Office (Word, Excel, Outlook, MS Teams)
Responsibilities
Greet clients warmly, Answer phone calls and respond to emails, Schedule client appointments for therapy and assessments, Liaise with referrers, GPs, employers, and insurers, Maintain client records and confidentiality, Process client payments and rebates, Maintain tidiness and ambience of the waiting area
Seniority
Entry to Mid-level, temporary contract