Student Support Officer, IHM
Core
Provide assistance, guidance, and support to students throughout their academic journey to foster a positive learning environment.
Role type
Student support officer
Builds
Student retention and academic outcomes
Domain
Higher education / Student services
Deliverable
dashboards & analysis
Required skills
Student record management, at-risk student identification, regulatory compliance (TEQSA, CRICOS), Microsoft Office proficiency
Preferred skills
Experience in educational institutions, knowledge of health/management course regulations
Responsibilities
Address student queries and concerns, monitor academic progress, implement mental health support strategies, streamline administrative processes
Seniority
Junior, operational support