Branch Manager - Mandurah
Core
Lead a retail banking branch team to deliver exceptional customer experiences, drive business growth, and ensure operational excellence in lending and compliance.
Role type
Senior IC Branch Manager (Retail Banking)
Builds
Retail banking branch operations and lending pipelines
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Team leadership and coaching, Lending management, Risk management, Operational excellence, Customer service standards, Community engagement, Digital banking adoption, Performance improvement
Preferred skills
Experience as a personal lender, Agile mindset, Change management
Responsibilities
Coach and mentor branch staff, Oversee lending activities and manage risk, Ensure compliance with banking regulations, Champion digital banking platforms, Engage with local businesses and community, Identify opportunities to streamline operations