MS D365 Lead CE Functional Consultant
Core
Lead Microsoft Dynamics 365 Customer Engagement (CE) implementations and Power Platform solutions for enterprise clients.
Role type
Senior IC Functional Consultant (Dynamics 365 CE)
Builds
End-to-end Dynamics 365 CE implementations and Power Platform solutions
Domain
Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights), Power Platform (Power Automate, Power Pages, Power BI), Business Analysis, Process Design, Pre-sales, Agile/Waterfall delivery
Preferred skills
Copilot and AI capabilities, Azure DevOps, JIRA, Visio, XRM Toolbox, Visual Studio, Dynamics 365 and Power Platform certifications
Technologies
Dynamics 365, Power Platform, Azure DevOps, JIRA, Visio, XRM Toolbox, Visual Studio, Copilot
Responsibilities
Leading client workshops and translating business needs into functional designs, Supporting pre-sales through demos and solution positioning, Delivering end-to-end Dynamics 365 CE implementations, Configuring and customising Dynamics 365 solutions, Designing Power Platform solutions, Supporting UAT, training and post-go-live activities
Seniority
Senior, hands-on IC
