Rooms Division Manager
Core
Oversee and direct all aspects of departmental operations for a luxury hotel, ensuring guest satisfaction and financial performance.
Role type
Rooms Division Manager
Builds
Guest experiences and operational efficiency for The Ritz-Carlton, Melbourne
Domain
Luxury hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
OPERA property management system, budget management, staffing management, conflict resolution, stakeholder relationship management, financial reporting, sales management, stock management
Preferred skills
Knowledge of the local area, ability to build guest relationships
Responsibilities
Oversee departmental operations, monitor performance against budget, manage day-to-day operations, review financial reports, handle complaints and disputes, manage staffing levels, build relationships with guests and stakeholders, uphold company policies
Seniority
Manager, hands-on leadership