Travel Customer Service
Core
Deliver outstanding customer care and manage travel-related requests to ensure a smooth experience for travelers before, during, and after their trips.
Role type
Travel Customer Service Representative
Builds
Travel itineraries, booking updates, and client support services
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
Communication, customer service, organization, adaptability, problem-solving
Preferred skills
Travel industry experience, tech-savviness, passion for travel
Responsibilities
Communicate with clients via email, phone, and messaging; manage booking updates and itinerary changes; share accurate destination and procedure information; proactively check in with clients; resolve travel issues efficiently
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