Vacation Support
Core
Provide clear guidance and support to clients for vacation bookings, including flights, hotels, and transportation.
Role type
Customer support representative (travel)
Builds
Travel itineraries and confirmed reservations for individual clients
Domain
Travel and hospitality
Deliverable
product features
Required skills
Customer service, booking system navigation, reservation management, detail-oriented work
Preferred skills
Hospitality experience, patience
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks
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