Desktop Support officer
Core
Providing on-site hardware and software support for desktops, printers, and mobile devices in a warehouse environment.
Role type
Desktop Support Officer
Builds
Maintains IT infrastructure for warehouse operations including forklifts and printers
Domain
Logistics / Hardware Support
Deliverable
physical/clinical work
Required skills
Windows OS support, hardware installation, SCCM, printer troubleshooting, device configuration, physical device setup, network connectivity, time management
Preferred skills
Apple OS support, virtual OS troubleshooting, advanced technical troubleshooting
Technologies
Windows 7/8/10, SCCM, MS Office, Warehouse Network
Responsibilities
Perform hardware and software installation, manage printer support, configure devices and OS, conduct function and label tests, support Go-Live changes from INT to PROD, handle DOA processes
Seniority
Mid-level, hands-on IC