Merchant Operations Analyst
Core
Monitor partner store performance, prevent closures, rehabilitate closed stores, and ensure sales quality for PayJoy smartphones.
Role type
Merchant Operations Analyst
Builds
Partner store network and smartphone sales operations
Domain
Fintech / Retail / Credit
Deliverable
dashboards & analysis
Required skills
SQL, KPI management, process improvement, data analysis, stakeholder influence
Preferred skills
Python, AI tools for data analysis
Responsibilities
Monitor partner store performance and identify deviations; Lead rehabilitation of closed stores; Ensure smartphone sales quality; Analyze operational data to drive commercial strategies; Strengthen partner relationships; Collaborate with FraudOps and Risk teams; Work with Product, Engineering, and Data teams; Partner with Finance to protect revenue; Propose process improvements; Present analysis and recommendations to leadership.