Small Business Specialist, Caloundra
Core
Act as a Small Business subject matter expert in-store, identifying business customers and matching them with tailored solutions to support their growth.
Role type
Small Business Specialist (Retail)
Builds
Mobile, broadband, fixed services, and credit solutions for small business customers
Domain
Telecommunications / Small Business Services
Deliverable
product features
Required skills
Consultative service skills, product expertise, mentoring, problem solving, calm professionalism
Preferred skills
Business savvy outlook, knowledge of market trends, ability to share insights
Responsibilities
Identify business customers early and match them with solutions, build and maintain strong capability across products and processes, deliver consultative conversations to solve operational challenges, mentor and support the team, stay up to date with small business updates and share insights, manage business enquiries and compliance requirements