Branch Business Manager
Core
Local Business Manager responsible for building trusted relationships with business customers, identifying new opportunities, and delivering customer journeys from onboarding to complex lending needs within a defined branch area.
Role type
Branch Business Manager (Local Business Manager)
Builds
Business banking products and services for local SMEs and community businesses
Domain
Financial Services / Banking / Small Business Lending
Required skills
relationship building, customer needs identification, communication, influencing, risk management, regulatory compliance, multi-priority management, lending decision-making
Preferred skills
Business Banking knowledge, professional capability in finance
Responsibilities
Support customers throughout their relationship lifecycle from onboarding to complex needs; identify and progress new business opportunities with local customers and introducers; make lending decisions within delegated authority; connect customers with specialist support for needs beyond authority; help branch colleagues build Business Banking knowledge; manage risk and meet conduct and compliance requirements.
Seniority
Individual Contributor, Full-time