Client Finance Specialist – Billings – Remote
Core
Owning the accuracy and integrity of client invoicing end-to-end, resolving billing disputes, and partnering with Accounts Receivable on aged debt for a global payroll and EOR platform.
Role type
Senior IC client finance specialist (billings & revenue protection)
Builds
Accurate multi-currency invoices and dispute resolutions for SMEs and their employees
Domain
SaaS / Payroll / EOR (Employment Hero)
Required skills
multi-currency billing, billing platform expertise (NetSuite/Zuora/Stripe), helpdesk tools (Zendesk/Jira/Salesforce), client dispute resolution, GST/tax compliance (AU/NZ), aged debt management, root-cause analysis
Preferred skills
accounting qualification (CA/CPA), EOR or global payroll billing experience, local AU/NZ market knowledge
Technologies
NetSuite, Zendesk, Jira, Salesforce, HubSpot, AI tools
Responsibilities
Prepare, review, and process multi-currency client invoices; resolve billing disputes and manage credit notes; partner with Accounts Receivable on aged debt; drive process improvements and root-cause analyses for billing errors; manage billing queues and SLAs; collaborate with payroll teams on data handoffs.
Seniority
Senior, hands-on IC