Receptionist/Administration Officer
Core
Front desk and administrative support for young people (12–25) accessing mental health, drug, and work/study services at two headspace centres.
Role type
Receptionist/Administration Officer
Builds
Organized front-desk operations, appointment management, and client support systems for youth mental health services.
Domain
Mental health and community services
Required skills
Administration, reception management, appointment coordination, data entry, record keeping, correspondence management, office operations, client support, Microsoft Office proficiency, driver's licence
Preferred skills
Certificate IV in Business Administration, youth service experience, client management system experience, not-for-profit/mental health sector knowledge
Responsibilities
Welcome and support young people, families, and visitors; manage reception activities including appointments and calls; coordinate bookings and meeting spaces; maintain accurate records and data entry; manage correspondence and administrative processes; assist with office operations and facility coordination; represent the organization in community events.
Seniority
Mid-level, hands-on IC