Works Coordinator
Core
Coordinate field staff productivity, schedule work orders, and manage customer access for utility metering installations.
Role type
Works Coordinator (Field Services)
Builds
Utility metering network infrastructure
Domain
Utilities / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
workforce scheduling, data consolidation, MS Office (Excel, Word, Outlook), customer communication, regulatory compliance, database management
Preferred skills
basic electrical metering knowledge
Responsibilities
Coordinate and drive field staff productivity to ensure work orders are handled end-to-end; Facilitate and manage workforce scheduling, triage, planning, and allocation; Conduct outbound scripted calls to obtain customer consent and coordinate technician access; Identify and consolidate client data to plan work orders; Maintain up-to-date administrative databases; Manage field resource leave requests; Attend stakeholder meetings to deliver scheduling progress reports.
Seniority
Junior to Mid-level, hands-on coordinator