Officer, Customer Service Officer, Consumer Banking Group
Core
Process banking transactions, cash, transfers, and clearing instruments while ensuring compliance with regulations and bank policies.
Role type
mid-level operations officer (consumer banking)
Builds
transaction processing and customer service operations for consumer banking products
Domain
consumer banking
Required skills
transaction processing, regulatory compliance, customer service, account management, grievance handling, computer literacy
Responsibilities
Process cash and transfer transactions, clear instruments, process cheques and drafts, handle new account openings, respond to customer service inquiries, address customer grievances
Seniority
Mid-level, hands-on IC