CareerPlan

Relationship Banking Associate

Pittsfield, MA, USFull-time2025-11-18 → 2026-11-09

Core

Deliver high-quality customer service, process routine banking transactions, and identify sales opportunities for internal and external customers.

Role type

Associate relationship banking specialist

Builds

Customer satisfaction and sales referrals

Domain

Banking / Consumer Finance

Required skills

Transaction processing, customer service, sales identification, account opening support, problem solving, computer proficiency

Responsibilities

Process routine and non-routine teller transactions accurately; identify customer needs and refer sales opportunities to business partners; support new deposit account openings; resolve customer issues and complaints; participate in community events supporting the Community Reinvestment Act (CRA).